Welcome to the Warranties page of Amber Endicott. We are committed to providing high-quality products and ensuring your satisfaction. Below is important information regarding warranty policies for our products, including the Royal Bone 8 ft. x 10 ft. Solid Indoor Area Rug by Beverly Rug, the Nourison Washable Modern Jute Natural Ivory Rug, and the Livabliss Birmingham Taupe Checkered Rug. For questions or support, contact us at +1 434 234 6776 or support@amberendicott.store.

1. Warranty Coverage Overview
Amber Endicott offers warranties on select products to cover manufacturing defects and workmanship issues within specified periods. Our goal is to ensure your products, such as rugs from Beverly Rug, Nourison, and Livabliss, meet your expectations.

2. Warranty Periods
Warranties for our products typically range from one to five years from the date of purchase, depending on the product type and brand. Specific warranty duration details are provided with each product at purchase.

3. What Is Covered
Our warranties generally cover defects in materials and workmanship under normal use. This includes issues like unraveling, dye defects, or structural failures that compromise the integrity of the rug.

4. What Is Not Covered
Warranties do not cover damage caused by misuse, accidents, spills, improper cleaning, exposure to moisture, or normal wear and tear. Damage from pets, furniture, or external factors is also excluded.

5. Product-Specific Warranties

• Royal Bone 8 ft. x 10 ft. Solid Indoor Area Rug (Beverly Rug): Warranty covers manufacturing defects for up to 3 years.
• Washable Modern Jute Natural Ivory Rug (Nourison): Warranty covers dye fastness and structural integrity for 2 years.
• Birmingham Taupe 8 ft. x 10 ft. Checkered Indoor Area Rug (Livabliss): Warranty lasts for 3 years, covering defects in materials and craftsmanship.

6. How to Claim a Warranty
To initiate a warranty claim, contact Amber Endicott with proof of purchase and detailed description of the defect. Send photos if possible. Our team will review your claim and advise on next steps.

7. Warranty Limitations
Our warranties are only valid if the product was used and maintained according to the care instructions provided. Improper cleaning or handling voids the warranty.

8. Care Instructions
Proper maintenance is essential. Avoid exposing rugs to excessive moisture, direct sunlight, or harsh chemicals. Regular cleaning as recommended helps prolong the life of your rug.

9. Repair or Replacement
If a defect is confirmed, Amber Endicott may repair, replace, or offer a refund for the defective product, at our discretion.

10. No Extended Warranties
Additional extended warranties are not available unless explicitly purchased at the time of product sale.

11. Contact for Warranty Support
For warranty claims or questions, contact us at:
Phone: +1 434 234 6776
Email: support@amberendicott.store

12. Address for Service Requests
Please send warranty-related correspondence and returns to:
902 Altavista Ave, Charlottesville, VA 22902

13. Final Responsibility
Amber Endicott’s responsibility under warranty is limited to the repair, replacement, or refund of the defective product. We are not liable for any incidental or consequential damages.

14. Important Note
Please retain your purchase receipt or proof of purchase to validate warranty claims. Without proof of purchase, warranty coverage may be invalid.

15. Our Commitment
At Amber Endicott, customer satisfaction is our priority. We stand behind our products and their quality, and we are dedicated to resolving warranty issues promptly and fairly.