At Amber Endicott, we are committed to providing a seamless and reliable shipping experience for our valued customers. Whether you purchase the Royal Bone 8 ft. x 10 ft. Solid Indoor Area Rug by Beverly Rug, the Washable Modern Jute Natural Ivory 8 ft. x 10 ft. Geometric Contemporary Area Rug by Nourison, or the Birmingham Taupe 8 ft. x 10 ft. Checkered Indoor Area Rug by Livabliss, this policy outlines all you need to know about our shipping and delivery procedures.
1. Order Processing Time
All orders placed on Amber Endicott are processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Methods Available
We partner with trusted carriers to deliver your products securely. Shipping options include standard and expedited services, depending on your location and preferences.
3. Delivery Timeframes
Estimated delivery times are typically 3-7 business days for standard shipping within the continental United States. Expedited options may reduce delivery time further.
4. Shipping Costs
Shipping fees are calculated based on the weight, size, and destination of your order. Exact costs will be displayed during checkout before you complete your purchase.
5. Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete at checkout. Amber Endicott is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
6. International Shipping
Currently, we only ship within the United States. For international inquiries, please contact us directly at support@amberendicott.store.
7. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
8. Delivery Confirmation
We aim to provide delivery confirmation for all shipments. In case of absence at the time of delivery, carriers will follow their procedures for secure drop-offs or re-delivery.
9. Handling Delays
While we strive for timely delivery, unforeseen circumstances such as weather disruptions or carrier issues may cause delays. We will notify you of any significant delays.
10. Damaged or Lost Items
If your Royal Bone Rug, Nourison Jute Rug, or Livabliss Checkered Rug arrives damaged or is lost in transit, contact us immediately at support@amberendicott.store or +1 434 234 6776 for assistance.
11. Shipping Address Changes
If you need to update your shipping address after placing an order, contact us as soon as possible. We will do our best to accommodate your request before the order ships.
12. Special Delivery Instructions
You may provide special instructions for delivery, such as leaving the package with a neighbor or at a specific location, during checkout or by contacting us directly.
13. Shipping Restrictions
Certain products or locations may have restrictions. If we cannot ship to your address, we will notify you promptly and offer alternatives if available.
14. Contact for Shipping Inquiries
For questions about your shipment or delivery status, reach out to us at:
Phone: +1 434 234 6776
Email: support@amberendicott.store
15. Customer Support Commitment
Amber Endicott is dedicated to ensuring your order arrives safely and on time. If you encounter any issues with shipping or delivery, our support team is here to help resolve them promptly.
Discover our exclusive collection of plush, oriental, and jute area rugs to elevate your home décor. At Amberenedicott, we are dedicated to offering high-quality, stylish, and sustainable options that transform your living space with elegance and comfort. Shop with confidence and bring timeless beauty to your home today.
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