1. What types of rugs does Amber Endicott sell?
We offer a variety of high-quality rugs, including the Royal Bone 8 ft. x 10 ft. Solid Indoor Area Rug by Beverly Rug, the Washable Modern Jute Natural Ivory 8 ft. x 10 ft. Geometric Contemporary Area Rug by Nourison, and the Birmingham Taupe 8 ft. x 10 ft. Checkered Indoor Area Rug by Livabliss.

2. How can I place an order?
You can browse our website, select the products you want, and add them to your cart. Proceed to checkout and complete the payment process to place your order.

3. What payment methods are accepted?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options during checkout.

4. How long does shipping take?
Standard shipping within the U.S. typically takes 3-7 business days. Expedited shipping options may be available at checkout for faster delivery.

5. Can I track my order?
Yes, once your order ships, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

6. Do you ship internationally?
Currently, we only ship within the United States. For international shipping inquiries, please contact support@amberendicott.store.

7. What is your return policy?
We accept returns within 30 days of delivery, provided the product is unused and in its original packaging. Please review our Return Policy for detailed instructions.

8. How do I care for and maintain my rug?
Each rug has specific care instructions. Generally, regular vacuuming and spot cleaning with mild detergent will help maintain your rug’s appearance. Refer to product care guidelines for detailed instructions.

9. What should I do if my product arrives damaged?
If your rug arrives damaged or defective, contact us immediately at support@amberendicott.store or +1 434 234 6776. We will assist you with a replacement or refund.

10. Can I change or cancel my order after placing it?
Orders can be canceled or modified before they are shipped. Contact us as soon as possible at support@amberendicott.store or +1 434 234 6776 to request changes.

11. Do you offer any warranties on your products?
We stand behind the quality of our rugs. Please refer to individual product descriptions for warranty information or contact us for specific inquiries.

12. How do I contact customer support?
You can reach our support team via email at support@amberendicott.store or call us at +1 434 234 6776. We’re here to assist you with any questions or concerns.